Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

Delivery takes 2-5 business days from when your order is completed.

Click on “my account” and fill in all your details.

Send an email to info@babywombworld.co.za and we will take it from there.

A tracking number will be sent to you as soon as the order is ready to be picked up by the courier.

We do not keep any banking details, that stays private.

Yes, the regular tax is charged to your order.

We only ship in South Africa.

Yes, your order will only be one package.

If you need to swap an item

Returns and Exchanges

Products that are faulty can be sent back within 6 months of purchase for a free replacement or repair.

Send an email to info@babywombworld.co.za and we will take it from there.

Send an email to info@babywombworld.co.za and we will take it from there.

Send an email to info@babywombworld.co.za and we will take it from there.

Send a email to info@babywombworld.co.za.

Send an email to info@babywombworld.co.za and we will take it from there.

Yes, just give us a call or send us an email and we will help you. Please make sure you do this before we send you an email with the tracking number.

Yes, but you will not be able to do this on the website, send us an email at info@babywombworld.co.za and we will help you.